Frequently Asked Questions

How do I register with your agency?

First, ensure that you meet the qualifications required by Citizenship and Immigration Canada. If you do, fill out the online Caregiver’s Application Form and Agreement, and submit it along with all of the required documents.

How do I know if you have found an Employer for me?

As soon as we are contacted by a potential Employer, we will contact you to arrange for a phone interview at a time that is convenient for all parties. If the interview goes well, you will be notified within a few days, and given further instructions on how to proceed.

How do families qualify for the Caregiver program?

The host families must first apply to Human Resources and Skills Development Canada (HRSDC) for the job offer to be approved. After they submit their application for a caregiver, we interview them in person and check their references. Host families must agree not to schedule the Caregiver to work more than 45-hours per week and not more than 10 hours per day. Families must also be Canadian citizens (or permanent residents), and have a sincere desire to share their home with a Caregiver.

How much should I be paid if I am asked to work extra hours or during a day off?

The amount should be based on standards set by your provincial or territorial department of labour under employment standards legislation. You should be paid for overtime according to the law or as specified in your contract if the amount in the contract is higher.

Can I refuse to work for personal or religious reasons?

There should be a clear understanding in the contract of the hours you are required to work and your time off, including holidays and vacations. Requirements for time off to deal with special matters should be cleared with your employer before you sign a contract. You have the right to refuse duties that are not in your contract.

What if I have a problem?

The Caregiver may find the first few months of their program challenging. We understand this very well, and will be there to support and advise you as you adjust. Moving to a new country, having a new family, and being responsible for children can be overwhelming at times! With the help of us, host family and other Caregivers in the area, you will quickly become comfortable and adapt to your new Canadian community. Ups and downs are normal when living in a foreign culture, but we will always be there for you.

When can I sponsor my family members to come to Canada?

Foreign Worker Criteria

Fees and Guarantees

Upon making your decision to employ a Caregiver from Ephraim Global Agency you will be required to pay $990.00 Canadian as a one time fee for services. Should you or the Caregiver decide to terminate the contract within 3 months of the start, we will provide you a replacement Caregiver free of charge upon your written request, stating the reasons for the termination of the contract, with the condition that you will have to wait for 1 to 6 months. We are also willing to continue to provide you a Nanny replacement after a 2 year term if your Nanny decides to move out or not to renew her contract with you and the reasons for leaving are not due to lack of safety or an abusive situation towards the Nanny.

Finders Fee: $990.00 Canadian

Includes: 

Assistance in finding the best suitable Caregiver for the family from our applicants.

Processing the job offer and arranging the interview process.

Assisting the family to complete the Employee-Employer Contract.

Providing for random follow-up visits in the home to determine the Nanny is situated according to her skills, talents and abilities, and the working situation is safe, comfortable and beneficial for the Employer, and those Nanny is caring for.

Providing ongoing service to the employer in terms of Nanny suitability (as mentioned above).

Housekeeping

Ephraim global is here for you!

You do not have to do it all by your self. Call us to clean your house, apartment or small business office.

Our team’s goal is to help you maintain a clean and safe environment to live and work.

Elderly and Disabled Care

As a resident in your own home you wish to be able to have the freedom to choose your own hours and rest easy knowing that chores you need to have done, but are unable to perform due to age or inability are done either by the Caregiver or by outside tradepersons you choose to hire. The Caregiver will be capable of supervising this and will make certain it is done to full completion, with your approval.

The Caregiver will be able to assist you physically in personal cleanliness, as your needs may be, and will clean your home to your standards. The Caregiver you choose will also be able to assist you with daily shopping, and research into the best prices and products available to meet your current needs.

Your special dietary needs will be met by your Caregiver, according to your preferences or your dietitian’s requirements. This will include the shopping for, and preparing of foods you need to eat to maintain your good health.
To attend medical appointments the Caregiver will be able to assist with readiness, out of the house, into the transportation service you choose, and from there into the medical offices, as well as aiding you in the return trip to your home.

When evening comes the chores of the day will be completed, the schedule for the following day will be organized and you will be able to rest easy knowing that tomorrow is a day where the challenges will be met with your capable assistant there at your side.

Ephraim Global Nanny Agency also provides Live-Out Nannies / Caregivers, as well as Housekeepers. Please contact us for your needs in this regard. We seek applicants for these positions, providing the same professional attention to filling your requests for daily attendance at your home.

Childcare

When you wake up in the morning you can go about your busy day knowing that the children (will be readied for the day (for school and play or appointments) according to their needs and your requirements. You will know that while you are away from the house that the children are the first priority and their needs will be met and attended to appropriately. Secondly, you will be confident in the knowledge that the house will be attended to in the manner to which you want it kept, the chores are completed in a timely fashion, and the shopping will be done, if that is part of the responsibility of the Nanny.

When the day is done the Nanny will have encouraged the children to study and read and relax with their books and projects done, as well as ready them beforehand for the upcoming school day.

During school breaks the Nanny will be there to supervise and provide you with the assurance that the children will be guided into healthy, interesting activities, and good relationships with their friends.

Benefits of a live-in Nanny / Caregiver

For Children

When you wake up in the morning you can go about your busy day knowing that the children (will be readied for the day (for school and play or appointments) according to their needs and your requirements. You will know that while you are away from the house that the children are the first priority and their needs will be met and attended to appropriately. Secondly, you will be confident in the knowledge that the house will be attended to in the manner to which you want it kept, the chores are completed in a timely fashion, and the shopping will be done, if that is part of the responsibility of the Nanny.

When the day is done the Nanny will have encouraged the children to study and read and relax with their books and projects done, as well as ready them beforehand for the upcoming school day.

During school breaks the Nanny will be there to supervise and provide you with the assurance that the children will be guided into healthy, interesting activities, and good relationships with their friends.

For Elders and Disabled

As a resident in your own home you wish to be able to have the freedom to choose your own hours and rest easy knowing that chores you need to have done, but are unable to perform due to age or inability are done either by the Caregiver or by outside tradepersons you choose to hire. The Caregiver will be capable of supervising this and will make certain it is done to full completion, with your approval.

The Caregiver will be able to assist you physically in personal cleanliness, as your needs may be, and will clean your home to your standards. The Caregiver you choose will also be able to assist you with daily shopping, and research into the best prices and products available to meet your current needs.

Your special dietary needs will be met by your Caregiver, according to your preferences or your dietitian’s requirements. This will include the shopping for, and preparing of foods you need to eat to maintain your good health.
To attend medical appointments the Caregiver will be able to assist with readiness, out of the house, into the transportation service you choose, and from there into the medical offices, as well as aiding you in the return trip to your home.

When evening comes the chores of the day will be completed, the schedule for the following day will be organized and you will be able to rest easy knowing that tomorrow is a day where the challenges will be met with your capable assistant there at your side.

Ephraim Global Nanny Agency also provides Live-Out Nannies / Caregivers, as well as Housekeepers. Please contact us for your needs in this regard. We seek applicants for these positions, providing the same professional attention to filling your requests for daily attendance at your home.

How to Remit Taxes

You can deduct from your income tax. As an employer, trustee, or payer, you are responsible for deducting Canada Pension Plan (CPP) contributions, Employment Insurance (EI) premiums and income tax from remuneration or other types of income you pay, remitting them to us and reporting them on the applicable slips.